As a private education provider, we recognise the importance of offering reliable and quality programmes and courses to our students. To ensure a consistent high quality in our programmes offering, we have adopted a quality management system.

CITECH pursues excellence in teaching, research and community service. Its mission drives a set of strategic initiatives to develop desirable attributes in graduating students. The CITECH's quality management goals are explicitly based on the principles of a learning organisation, applied in daily operations. The Advisory and Academic Board assure academic program quality through rigorous approval mechanisms for courses and programs. The quality of the Institute's programs is monitored annually. In response to changes arising out of the performance indicators considered as part of the Annual Program Monitoring process or other changes in circumstance, 'stocktake' evaluations of programs are undertaken, using data from employers, experts in the relevant professions, staff, market demand and students. All courses are required to be evaluated after each offering.

This document sets out the ways in which CITECH will seek to ensure that its programmes attain the highest possible standards and provide a high quality student experience so that its students may be assured that their awards have the reputation and status to support their career aspirations and enjoy more employment opportunities. The principles and procedures in this document will be applied to all programmes and awards delivered within the institutions, and all programmes and awards validated by the institutions and its respective partners and delivered elsewhere within the Asia Pacific Region etc. for programmes delivered outside Singapore are set out in Quality Assurance Manual.